Subscription & Pricing Terms
Glooin (formerly Gloomin)
Subscription & Pricing Terms
Glooin Platform — Lifetime Access Plans | Effective: April 23, 2026
🔔 Rebranding Notice: Gloomin has officially rebranded to Glooin (glooin.com) effective April 23, 2026. All references to "Gloomin", "www.gloomin.com", and "teamgloomin@gmail.com" in this document should be read as "Glooin", "www.glooin.com", and "support@glooin.com" respectively. The substance of this policy remains unchanged.
These Subscription & Pricing Terms ("Subscription Terms") constitute a legally binding agreement between you ("User", "Customer", "you") and Glooin ("we", "us", "our", "Company"), governing your access to and use of the Glooin platform, including all features, tools, storage, video recording, screenshot capture, and analytics services (collectively, the "Service") available at www.glooin.com.
These Subscription Terms are incorporated into and form part of our general Terms of Service (www.glooin.com/policies/terms-of-service). In the event of any conflict between these Subscription Terms and the general Terms of Service, these Subscription Terms shall prevail with respect to subscription, billing, and Lifetime Deal matters.
By creating an account, purchasing a plan, or accessing the Service in any way, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use the Service.
1. Definitions
"Lifetime Access": Perpetual access to the Service for as long as the Service remains operational, subject to the terms herein.
"Lifetime Deal (LTD)": A one-time payment granting access to the Service without recurring subscription fees, available only during the limited LTD sale window.
"LTD Sale Window": The limited period during which Lifetime Deal plans are offered for purchase. Glooin may close LTD sales at its sole discretion without prior notice.
"Plan": The tier of service purchased (Free, Starter, Pro, or Power).
"Content": Any videos, screenshots, recordings, data, or other materials uploaded, recorded, or stored through the Service.
"Storage": The cloud storage capacity allocated to a User's account under their Plan.
"Default Workspace": The single workspace automatically created upon account registration, which is the only workspace included with a Lifetime Deal plan.
"Seat": A single licensed user account.
"Upgrade": Moving from a lower-tier Plan to a higher-tier Plan.
2. Service Overview
Glooin is a cloud-based SaaS platform designed for creators, freelancers, teams, and agencies, providing tools for screen recording, video hosting, screenshot capture, and performance analytics. The Service is offered under the following plans:
2.1 Free Plan
- Price: $0 — Always free, no credit card required
- Storage: 1 GB lifetime
- Recording: Up to 3 minutes per recording
- Videos: 10 total | Screenshots: 25 total
- Analytics: Basic | Default Workspace: 1 (included)
2.2 Tier 1 — Starter Plan (Lifetime Deal)
- One-time payment: $29 (regular price $99/yr)
- Intended for: Solo creators & freelancers
- Storage: 25 GB lifetime
- Recording: Up to 10 minutes per recording
- Videos: Unlimited | Screenshots: Unlimited
- Analytics: Full access | Default Workspace: 1 (included)
2.3 Tier 2 — Pro Plan (Lifetime Deal, Most Popular)
- One-time payment: $59 (regular price $249/yr)
- Intended for: Growing teams & agencies
- Storage: 100 GB lifetime
- Recording: Up to 25 minutes per recording
- Videos: Unlimited | Screenshots: Unlimited
- Analytics: Full access | Default Workspace: 1 (included)
2.4 Tier 3 — Power Plan (Lifetime Deal)
- One-time payment: $99 (regular price $499/yr)
- Intended for: Large teams, zero limits
- Storage: 250 GB lifetime
- Recording: Unlimited
- Videos: Unlimited | Screenshots: Unlimited
- Analytics: Full access | Default Workspace: 1 (included)
IMPORTANT: Lifetime Deal plans are available for a limited time only and may be withdrawn without prior notice. Purchase of a Lifetime Deal is final and subject to the No Refund Policy in Section 4.3.
3. Lifetime Access — Terms & Conditions
3.1 What "Lifetime" Means
"Lifetime" refers strictly to the operational lifespan of the Glooin platform — not the personal lifetime of the User, nor any implied guarantee of perpetual service. Lifetime Access is granted for as long as Glooin continues to actively operate and provide the Service. Users acknowledge and accept this definition at the time of purchase.
3.2 Workspace Entitlement for LTD Plans
All Lifetime Deal plans (Starter, Pro, and Power) include access to one (1) Default Workspace only. The following are explicitly NOT included in any Lifetime Deal plan: additional or multiple workspaces; team or collaborative workspaces; custom-branded or white-label workspaces; or any workspace features introduced as paid add-ons in the future. If Glooin introduces additional workspace tiers, these will be offered as separate purchasable features, and LTD holders will not automatically receive access.
3.3 Scope of Lifetime Access
Lifetime Access covers the core features included in the purchased tier at the time of purchase. It does not automatically include: new standalone products or services; add-ons or integrations introduced after the LTD sale window; features requiring significant additional infrastructure investment; or team plans, multi-seat licences, or agency-tier tools. Glooin retains full discretion over whether any future feature is made available to Lifetime Deal holders, whether at no cost, at a discount, or as a separate purchase.
3.4 LTD Availability — Limited Time Only
Lifetime Deal plans are offered for a strictly limited period and to a limited number of users (approximately 100–150 total paid accounts across all tiers). Glooin reserves the right to close LTD availability at any time without prior notice. Once the LTD sale window closes, no new Lifetime Deal purchases will be accepted.
3.5 Platform Discontinuation — No Refund Obligation
In the event that Glooin permanently discontinues the Service, the following shall apply: (a) Glooin will provide a minimum of 30 days' advance written notice to all active users via email and in-app notification; (b) during this wind-down period, all users will be able to export or download their stored Content; (c) after the wind-down period ends, all user data, Content, and account access will be permanently terminated; and (d) NO REFUNDS WILL BE ISSUED IN THE EVENT OF PLATFORM DISCONTINUATION. By purchasing a Lifetime Deal, the User expressly acknowledges that platform discontinuation does not entitle them to any refund, credit, or compensation.
3.6 Non-Transferability
Lifetime Access licences are personal and non-transferable. They are tied to the individual account holder and may not be sold, assigned, sublicensed, gifted, or transferred to another person or entity without Glooin's prior written consent.
4. Payments, Billing & Refund Policy
4.1 One-Time Payment
Lifetime Deal plans require a single one-time payment at the time of purchase. No recurring subscription fees will be charged to Lifetime Deal holders after purchase. All prices are listed in USD.
4.2 Payment Processing
Payments are processed securely via Stripe. By completing a purchase, you also agree to Stripe's terms of service (stripe.com/legal). Glooin does not store your full card details on its servers.
4.3 No Refund Policy
ALL LIFETIME DEAL PURCHASES ARE FINAL AND NON-REFUNDABLE. By completing a Lifetime Deal purchase, the User explicitly acknowledges and agrees that: no refunds will be issued for any reason after payment is made (including change of mind, dissatisfaction with features, failure to use the Service, or future changes to the platform); there is no trial period, cooling-off period, or satisfaction guarantee; and initiating a chargeback or payment dispute will be treated as a breach of these Terms and will result in immediate account suspension or permanent termination. Glooin strongly encourages prospective buyers to review all plan details and these Terms thoroughly before purchase. A Free plan is available to evaluate the platform prior to purchase.
4.4 Chargebacks & Disputes
If a chargeback is initiated without prior written communication to Glooin support, the associated account will be immediately suspended pending resolution. Glooin reserves the right to permanently terminate accounts associated with fraudulent or unjustified chargebacks and to pursue recovery through available legal channels.
4.5 Plan Upgrades During LTD Sale Window
LTD-to-LTD upgrades (e.g., Starter to Pro, or Pro to Power) are only available while the Lifetime Deal sale window is active. Once the LTD sale window closes, LTD-to-LTD upgrades will no longer be available. Lifetime Deal holders who wish to access higher-tier features after window close may do so by purchasing a new monthly or annual subscription plan at the prevailing rate. No upgrade credits, prorated adjustments, or top-up pricing will be available after the LTD sale window closes.
5. Account Registration & Responsibilities
5.1 Account Creation
You must create an account to use the Service. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account.
5.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify Glooin immediately at support@glooin.com if you suspect unauthorised access.
5.3 One Account Per Licence
Each Lifetime Deal licence is for one (1) individual user account. Sharing account credentials or using a single licence for multiple users is prohibited and may result in account termination without refund.
6. Acceptable Use Policy
You agree to use the Service only for lawful, ethical, and constructive purposes, strictly in accordance with these Terms. The following conduct is expressly prohibited:
6.1 Illegal & Harmful Content
Uploading, recording, or distributing content that is illegal; depicts or promotes violence, terrorism, self-harm, or human trafficking; constitutes child sexual abuse material (CSAM) — zero tolerance, immediate permanent termination and reporting to law enforcement; or facilitates illegal trade.
6.2 Adult & Explicit Content
Sexually explicit, pornographic, or obscene content; content intended to sexually exploit or demean individuals; or partial nudity or adult-themed content that violates community standards.
6.3 Harassment, Hate & Defamation
Content that harasses, threatens, or bullies individuals or groups; content promoting hatred or discrimination based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics; or defamatory or maliciously misleading statements.
6.4 Privacy & Consent Violations
Recording individuals without legally required consent; sharing recordings or images containing third-party PII without authorisation; or non-consensual intimate imagery.
6.5 Intellectual Property Violations
Uploading copyrighted material without authorisation; or impersonating another individual, brand, or organisation.
6.6 Platform Abuse & Technical Violations
Attempting unauthorised access to the Service or other users' accounts; reverse engineering any part of the Service; using bots, scrapers, or automated tools; uploading malware or disruptive code; or reselling the Service without written authorisation.
6.7 Consequences of Violation
Glooin reserves the right to remove any Content and suspend or permanently terminate any account that violates this policy, at its sole discretion and without prior notice. In cases of illegal content, Glooin will report the matter to appropriate law enforcement. Termination for policy violations does not entitle the User to any refund.
7. Content Ownership & Intellectual Property
7.1 Your Content
You retain full ownership of all Content you lawfully create, upload, or record through the Service. By using the Service, you grant Glooin a limited, non-exclusive, royalty-free licence to store, process, and display your Content solely for the purpose of providing the Service to you.
7.2 Content Responsibility
You are solely responsible for all Content you generate or store on Glooin. Glooin does not pre-screen Content but reserves the right to remove any Content that violates these Terms upon becoming aware of it.
7.3 Glooin Intellectual Property
The Glooin platform, including its software, design, trademarks, logos, and all underlying technology, is owned by Glooin and protected by applicable intellectual property laws. Nothing in these Terms transfers any ownership of Glooin's intellectual property to you.
7.4 Feedback
If you provide feedback, suggestions, or ideas about the Service, you grant Glooin a perpetual, irrevocable, royalty-free licence to use such feedback for any purpose without obligation or compensation to you.
8. Data, Privacy & Security
8.1 Privacy Policy
Your use of the Service is governed by our Privacy Policy, incorporated into these Terms by reference and available at www.glooin.com/policies/privacy-policy.
8.2 Data Storage
Glooin stores your Content on cloud infrastructure. Storage is allocated per plan (1 GB / 25 GB / 100 GB / 250 GB for Free / Starter / Pro / Power respectively). You are responsible for managing your storage within your plan's limits.
8.3 Data Security
Glooin implements industry-standard security measures. However, no method of transmission or storage is 100% secure. Glooin is not liable for unauthorised access resulting from circumstances beyond its reasonable control.
8.4 Data Retention & Deletion
Your Content will be retained as long as your account remains active. If you delete your account, your Content will be permanently deleted within 30 days. Glooin may retain anonymised, aggregated data for analytics purposes even after account deletion.
8.5 GDPR & CCPA Compliance
Where applicable, Glooin complies with GDPR (EU) and CCPA (California). Users subject to these regulations may contact us at support@glooin.com to exercise rights of access, correction, deletion, or data portability.
9. Service Availability & Changes
9.1 Uptime
Glooin will use commercially reasonable efforts to maintain Service availability. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond Glooin's control. Glooin does not guarantee 100% uptime.
9.2 Feature Changes
Glooin reserves the right to modify, add, or remove features at any time. For Lifetime Deal holders, Glooin will use reasonable efforts to ensure that core features available at the time of purchase remain accessible, unless technological, legal, or operational constraints require otherwise.
9.3 Plan Limit Adjustments
The limits defined in a purchased Lifetime Deal plan (storage, recording duration, video/screenshot counts) are guaranteed for the duration the Service remains operational. Glooin will not reduce these limits post-purchase without offering affected users a fair remedy.
10. Future Plans, Features & Add-Ons
10.1 New Features & Add-Ons
Glooin will continue to develop and release new features, tools, integrations, and add-ons over time. There is no obligation for Glooin to include any future feature within an existing Lifetime Deal plan. New features may be released as paid add-ons available to all users at an additional cost. Whether any new feature is made available to LTD holders for free, at a discount, or as a separate purchase is entirely at Glooin's sole discretion. LTD holders have no contractual claim to any feature not explicitly included in their purchased plan at the time of purchase.
10.2 Team & Multi-Seat Plans
If Glooin introduces team-based or multi-seat plans in the future, individual Lifetime Deal licences will not automatically convert to or include team functionality. Separate terms and pricing will apply.
10.3 API Access
If Glooin introduces API access in the future, availability to Lifetime Deal holders will be determined at the time of launch. API access is not guaranteed to be included in any existing Lifetime Deal.
10.4 White-Label & Agency Features
White-label functionality, custom branding, and agency-tier features introduced in the future will be governed by separate licencing terms and pricing, and are not included in any existing Lifetime Deal plan.
10.5 Additional Workspaces
Should Glooin introduce multiple workspaces or workspace-based collaboration features, such functionality will be offered as a separate product tier or add-on. LTD holders are entitled to the Default Workspace only.
11. Termination
11.1 Termination by You
You may terminate your account by contacting support@glooin.com. Upon termination, your Content will be scheduled for deletion within 30 days. Lifetime Deal payments are non-refundable upon voluntary account termination.
11.2 Termination by Glooin
Glooin reserves the right to suspend or permanently terminate your account, with or without notice, if: you violate these Terms or the Acceptable Use Policy; your account is used for fraudulent, illegal, or harmful activities; you initiate a fraudulent or unjustified chargeback; or continued provision of Service to you poses a legal, security, or operational risk to Glooin. Termination for cause does not entitle the User to any refund.
11.3 Effect of Termination
Upon termination, your right to access the Service ceases immediately. All Content stored in your account may be permanently deleted. Sections that by their nature survive termination — including Intellectual Property, Disclaimers, Limitation of Liability, and Governing Law — shall remain in effect.
12. Disclaimers & Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. GLOOIN DOES NOT WARRANT THAT: the Service will be uninterrupted, error-free, or completely secure; any Content stored on the Service will not be lost or corrupted; or the Service will meet your specific requirements or expectations. You use the Service at your own risk. Glooin strongly recommends maintaining your own local backups of all important Content.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GLOOIN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF PROFITS, LOSS OF BUSINESS, OR LOSS OF GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE. IN NO EVENT SHALL GLOOIN'S TOTAL AGGREGATE LIABILITY TO YOU EXCEED THE TOTAL AMOUNT YOU PAID TO GLOOIN FOR YOUR LIFETIME DEAL PLAN.
14. Indemnification
You agree to indemnify, defend, and hold harmless Glooin, its officers, directors, employees, agents, and successors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to: your use of the Service in violation of these Terms; your Content, including claims that your Content infringes a third party's intellectual property, privacy, or other rights; or your violation of any applicable law or regulation.
15. Governing Law & Dispute Resolution
15.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law provisions.
15.2 Dispute Resolution
Any dispute arising out of or relating to these Terms or the Service shall first be submitted to good-faith negotiation. If unresolved within 30 days, the parties agree to submit to binding arbitration under the rules of the American Arbitration Association (AAA), conducted in English. The arbitration award shall be final and binding.
15.3 Class Action Waiver
YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
15.4 Jurisdiction for Non-Arbitrable Claims
For any claims not subject to arbitration, you consent to the exclusive jurisdiction of the federal and state courts located in Delaware, United States of America.
16. Changes to These Terms
Glooin reserves the right to modify these Terms at any time. If changes are material, we will notify users via email and/or in-app notification at least 14 days before the changes take effect. Continued use of the Service after the effective date of the updated Terms constitutes acceptance. For Lifetime Deal holders, any material changes that reduce the scope of core plan benefits will require explicit acceptance. If a Lifetime Deal holder does not accept such changes, they may close their account. No refund will be issued in such cases, consistent with the No Refund Policy in Section 4.3.
17. Miscellaneous
17.1 Entire Agreement
These Terms, together with the Privacy Policy and any additional agreements you enter into with Glooin, constitute the entire agreement between you and Glooin regarding the Service.
17.2 Severability
If any provision of these Terms is held invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.
17.3 Waiver
Glooin's failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.
17.4 Assignment
You may not assign your rights or obligations under these Terms without prior written consent from Glooin. Glooin may assign its rights and obligations in connection with a merger, acquisition, sale of assets, or by operation of law.
17.5 Force Majeure
Glooin shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, natural disasters, cyberattacks, government actions, or infrastructure failures.
17.6 Notices
Glooin may provide notices via email or in-app notifications. Notices to Glooin should be sent to support@glooin.com.
17.7 Language
These Terms are written in English. In the event of conflict between an English version and any translation, the English version prevails.
18. Contact Information
How to Contact Us
Twisty Studios LLC is the authorized licensee of the Glooin trademark and has been granted the exclusive right to collect data, operate, manage, distribute, and commercialize the Glooin platform and all related products and services on behalf of the Trademark Owner.
If you have questions, concerns, or requests relating to this Privacy Policy or how we handle your personal information, please reach out to us:
- Email:: support@glooin.com
- Website:: www.glooin.com/pages/support
- USA Mailing Address:: 86 Paul Horn Road, Catskill, NY 12414, United States
- Phone:: +1 (313) 349-0238
- Legal entity:: Twisty Studios LLC
© 2026 Glooin / Twisty Studios LLC. All Rights Reserved. | www.glooin.com | support@glooin.com